Data Privacy Act Compliant ยท PAGCOR Licensed

365jljl Privacy Policy โ€“ Philippines Betting Platform

At 365jljl, your personal data is treated with the same care we put into every part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, who we may share it with, and the rights you have as a data subject under Philippine law. We've written it in plain language โ€” no legal jargon just for the sake of it.

Last Updated: January 2025  ยท  RA 10173 Compliant

Your Privacy at 365jljl โ€” The Short Version

Six things every 365jljl member should know about how their data is handled before reading the full policy below.

Never Sold
Your personal data is never sold to third parties. Period.
SSL Encrypted
All data transfers between you and 365jljl use 256-bit SSL encryption.
Your Rights
Access, correct, delete, or port your data any time under RA 10173.
Opt-Out Easy
Unsubscribe from marketing emails with a single click โ€” always.
Minimal Data
We only collect what we actually need to run your 365jljl account.
PH Law Compliant
Full compliance with the Data Privacy Act of 2012 and NPC guidelines.
256-bit
SSL Encryption Standard
RA 10173
Data Privacy Act Compliant
0
Data Sales to Third Parties
24/7
DPO Available for Queries
365jljl

1. Who We Are and What This Policy Covers

This Privacy Policy applies to 365jljl ("we," "us," "our"), operator of the online sports betting and live casino platform available at 365jljl.net. 365jljl holds a valid licence from the Philippine Amusement and Gaming Corporation (PAGCOR) and operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This policy covers all personal data collected through your use of the 365jljl website, mobile platform, customer support channels, and marketing communications. It applies to current members, former members, and visitors who have not yet registered but are browsing the 365jljl platform.

"Personal data" means any information that identifies you or could reasonably be used to identify you โ€” your name, email address, phone number, financial account details, betting history, and so on. We take our responsibilities as a personal data controller seriously, and this policy is our commitment to you in plain language.

Quick Version: 365jljl only collects data it genuinely needs. We never sell it. We protect it with proper security. You have full rights over it under Philippine law. If you have questions, our Data Protection Officer is reachable at support@365jljl.net.

2. Personal Data We Collect

The table below summarises the categories of personal data that 365jljl collects from members and visitors, along with examples of the specific data types within each category.

Data Category Examples When Collected
Identity Data Full legal name, date of birth, gender, government ID number, nationality Registration, KYC verification
Contact Data Email address, Philippine mobile number, residential address Registration, account updates
Financial Data GCash account reference, Maya account reference, bank account details (last 4 digits), deposit/withdrawal amounts Payment processing
Transaction Data Deposit history, withdrawal history, bet history, bonus claims, winnings records Ongoing platform use
Technical Data IP address, device type, operating system, browser type, login timestamps, session duration Automatic collection via cookies / server logs
Usage Data Pages viewed, sports/games accessed, links clicked, search queries within 365jljl Automatic collection via analytics
Communications Data Live chat logs, email correspondence with support, phone call records (if applicable) When you contact 365jljl support
Marketing Preferences Email subscription status, push notification preferences, communication opt-outs Registration, preference updates
Responsible Gaming Data Deposit limit settings, self-exclusion status, session limit configurations When responsible gaming tools are used
365jljl does not collect sensitive personal data categories such as health information, political opinions, religious beliefs, or biometric data โ€” unless specifically required by PAGCOR regulations or Philippine law, in which case we will notify you separately and seek explicit consent.

3. How We Collect Your Data

3.1 Directly From You

The majority of the personal data 365jljl holds about you comes directly from you during the following interactions:

  • When you create a 365jljl account โ€” you provide identity and contact information
  • When you make a deposit or withdrawal โ€” you provide or confirm financial account details
  • When you complete KYC verification โ€” you upload copies of government-issued ID
  • When you contact 365jljl support by chat, email, or phone
  • When you participate in a promotion, survey, or feedback request
  • When you configure responsible gaming settings or submit a self-exclusion request

3.2 Automatically Through Platform Use

When you use the 365jljl website or mobile platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, and browsing behaviour within the platform. This data helps us keep the platform secure, improve performance, and personalise your experience.

3.3 From Third Parties

In limited circumstances, 365jljl may receive personal data about you from third parties, including:

  • Payment processors (e.g., GCash, Maya) โ€” to confirm transaction status
  • Identity verification providers โ€” to assist with KYC compliance
  • PAGCOR or other regulatory bodies โ€” where required by our licence conditions
  • Fraud prevention and anti-money laundering screening services โ€” to protect platform integrity
365jljl

4. Why We Use Your Personal Data

365jljl uses your personal data only for legitimate, specific purposes. Here is a plain-language breakdown of what we do with the data we collect and why:

  • Account creation and management: To create and maintain your 365jljl account, verify your identity, and allow you to log in securely.
  • Processing bets and transactions: To accept deposits, settle bets, process withdrawals, and maintain an accurate record of your betting and payment activity.
  • PAGCOR regulatory compliance: To fulfil our obligations as a PAGCOR-licensed operator, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and reporting as required by Philippine law.
  • Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, money laundering, and violations of our Terms and Conditions.
  • Customer support: To respond to your questions, resolve disputes, process complaints, and communicate account-related information.
  • Platform improvement: To analyse how members use 365jljl, identify technical issues, improve the betting interface, and develop new features that Filipino players will find useful.
  • Responsible gaming: To monitor betting patterns, enforce responsible gaming limits you've set, and identify members who may need support.
  • Marketing and promotions: To send you relevant promotional offers, bonus notifications, and sports betting updates โ€” only where you have given consent or where we have a legitimate interest to do so, and only in relation to 365jljl products.
  • Legal obligations: To comply with applicable Philippine laws, court orders, regulatory requests, and law enforcement requirements.

5. Legal Bases for Processing

Under the Philippine Data Privacy Act of 2012, 365jljl must have a valid legal basis for each type of data processing activity. The primary legal bases we rely on are:

  • Contract performance: Processing necessary to operate your 365jljl account, process bets, handle deposits and withdrawals, and fulfil the services you signed up for.
  • Legal obligation: Processing required to comply with PAGCOR licence conditions, AML laws, the Tax Code, and other applicable Philippine legislation.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving our products โ€” where our interests do not override your fundamental privacy rights.
  • Consent: Marketing communications and optional analytics. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Your right to object: Where we process data on the basis of legitimate interests, you have the right to object. Contact our Data Protection Officer at support@365jljl.net and we will review your objection and respond within 15 business days.

6. Who We Share Your Data With

365jljl does not sell, rent, or trade your personal data to any third party. We share it only when necessary to operate the platform, comply with legal requirements, or protect member safety. The categories of recipients are:

6.1 Payment Service Providers

To process your deposits and withdrawals, 365jljl shares necessary transaction data with payment providers such as GCash, Maya, GrabPay, Coins.ph, BDO, BPI, and UnionBank. These providers receive only the minimum data needed to complete the transaction and are bound by their own Philippine data protection obligations.

6.2 Identity Verification & KYC Providers

To verify member identities as required by PAGCOR and AML regulations, 365jljl uses third-party identity verification services. These providers process your ID documents and government-registered data under strict data processing agreements and are prohibited from using your data for any purpose other than verification on behalf of 365jljl.

6.3 PAGCOR and Regulatory Authorities

As a PAGCOR-licensed platform, 365jljl may be required to report certain member data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government bodies as required by law. We cannot control the processing of data once it is in the hands of regulatory authorities.

6.4 Technology & Cloud Service Providers

365jljl uses reputable technology partners for hosting, analytics, fraud detection, customer support software, and email delivery. These providers process data only on 365jljl's instructions under binding data processing agreements. They are not permitted to use your data for their own purposes.

6.5 Law Enforcement

365jljl will disclose personal data to law enforcement, courts, or other public authorities when legally required or when we believe in good faith that disclosure is necessary to prevent a crime, protect public safety, or enforce our Terms and Conditions.

7. Cookies and Tracking Technologies

365jljl uses cookies and similar technologies (web beacons, local storage, session tokens) to operate the platform and improve your experience. Here is a plain-language breakdown of the types we use:

  • Strictly Necessary Cookies: Essential for the platform to function โ€” keeping you logged in, maintaining your session, processing bets. You cannot opt out of these without losing core functionality.
  • Performance Cookies: Help 365jljl understand how pages are used, which features members interact with most, and where technical errors occur. Data is aggregated and not personally identifying at this level.
  • Functional Cookies: Remember your preferences โ€” language, display settings, previously viewed sports โ€” so you don't have to set them every session.
  • Marketing Cookies: Used to deliver relevant 365jljl promotions. Only activated where you have consented to marketing communications. You can withdraw consent through your account settings.

You can manage cookie preferences through your browser settings. Blocking all cookies may prevent certain 365jljl features from working correctly. For detailed cookie information, contact our Data Protection Officer.

8. How We Protect Your Data

365jljl takes data security seriously and has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Key security measures include:

  • 256-bit SSL/TLS encryption on all data transmissions between your device and 365jljl servers
  • Encrypted storage of sensitive data including password hashes and financial account references
  • Multi-factor authentication options for member accounts
  • Role-based access control โ€” 365jljl staff access only the data they need for their specific role
  • Regular security audits and penetration testing by independent security professionals
  • Fraud detection systems that monitor for unusual account or transaction patterns in real time
  • Incident response procedures aligned with NPC notification requirements for data breaches
Despite our best efforts, no online platform can guarantee 100% security. You can reduce your own risk by using a strong, unique password for your 365jljl account, enabling two-factor authentication, and never sharing your login credentials with anyone.
365jljl

9. How Long We Keep Your Data

365jljl retains personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve disputes. General retention periods are:

  • Active account data: Retained for the duration of your 365jljl membership plus 5 years after account closure, as required by PAGCOR and AML regulations.
  • KYC documents: Retained for a minimum of 5 years after the last transaction, in line with AMLC requirements.
  • Transaction records: Retained for 5 years after each transaction for tax, regulatory, and dispute resolution purposes.
  • Customer support records: Retained for 3 years after your last interaction, to assist with ongoing or future queries.
  • Marketing data: Retained until you withdraw consent or for a maximum of 3 years after your last engagement, whichever comes first.
  • Technical / log data: Typically retained for 12 months in aggregated or pseudonymised form for security and analytics purposes.

When retention periods expire, data is securely deleted or anonymised in accordance with our data lifecycle management procedures. If you request deletion before a retention period expires and no legal obligation prevents deletion, we will process your request within 30 days.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that 365jljl holds about you. To exercise any of these rights, contact our Data Protection Officer at support@365jljl.net with your full name, registered email address, and a description of the right you wish to exercise. We will respond within 15 business days.

11. Children's Privacy

365jljl is strictly an adult platform. The minimum age to register and use 365jljl is 21 years old, in line with PAGCOR regulations. We do not knowingly collect personal data from anyone under 21 years of age. If we discover that a member has provided false age information during registration, we will immediately close the account, void associated transactions where required by law, and delete the personal data of the underage individual in accordance with our data protection obligations.

If you are a parent or guardian and believe that someone under 21 has registered at 365jljl using false information, please contact us immediately at support@365jljl.net so that we can investigate and take appropriate action.

12. Marketing Communications

365jljl may send you marketing communications about promotions, bonuses, new features, and betting offers โ€” but only where you have provided consent or where we have a legitimate interest based on your existing membership and product use.

You can opt out of marketing communications at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any 365jljl marketing email
  • Updating your communication preferences in your 365jljl account settings
  • Contacting support at support@365jljl.net with your opt-out request

Opting out of marketing will not affect transactional communications โ€” you will still receive important account-related messages such as deposit confirmations, withdrawal notifications, security alerts, and required regulatory communications.

365jljl will never send unsolicited SMS messages or call you without a prior arrangement. If you receive communications claiming to be from 365jljl that seem unusual, contact support immediately to verify.

13. Cross-Border Data Transfers

Some of 365jljl's technology service providers โ€” including cloud infrastructure, analytics, and customer support platforms โ€” may process data on servers located outside the Philippines. When such transfers occur, 365jljl ensures that appropriate safeguards are in place, including contractual data protection clauses that require the recipient to uphold standards equivalent to those required under the Philippine Data Privacy Act.

365jljl never transfers personal data to a jurisdiction with materially lower data protection standards without first implementing appropriate safeguards. If you have questions about where your data is processed, contact our Data Protection Officer.

14. Changes to This Privacy Policy

365jljl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or Philippine legal requirements. When we make material changes, we will notify registered members by email and/or by displaying a prominent notice on the 365jljl platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this policy reflects when the most recent version was published. We encourage you to review this policy periodically. Continued use of the 365jljl platform after the effective date of a revised policy constitutes your acceptance of the changes.

15. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 365jljl handles your personal data, our Data Protection Officer (DPO) is your primary point of contact. The DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and NPC regulations.

  • Email: support@365jljl.net โ€” please include "Privacy Request" in the subject line
  • Live Chat: Available 24/7 from your 365jljl account dashboard
  • Response Time: We aim to acknowledge data subject requests within 3 business days and provide a full response within 15 business days

If you are not satisfied with 365jljl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

Note: To protect your privacy and security, 365jljl may require you to verify your identity before acting on a data subject request. This is to ensure that we do not disclose your personal data to an unauthorised third party.

Your Data Rights at 365jljl โ€” Explained Simply

The Philippine Data Privacy Act gives you real, enforceable rights. Here's what each one means in the context of your 365jljl account.

Right to Access
You can request a copy of all personal data 365jljl holds about you, including your registration details, transaction history, and betting records. We provide this within 15 business days.
Right to Rectification
If any of the personal data 365jljl holds about you is inaccurate or outdated, you can request that we correct it. Update basic details directly in your account settings or contact support for identity-related corrections.
Right to Erasure
You may request deletion of your personal data from 365jljl systems. Note that some data must be retained for regulatory periods โ€” we will tell you exactly what can and cannot be deleted immediately and why.
Right to Object
Where we process your data based on legitimate interests, you can object. You can also object to direct marketing at any time โ€” and we'll stop immediately, no questions asked.
Right to Portability
You can request your personal data in a structured, machine-readable format (CSV or JSON). This allows you to transfer it to another service if you choose. We provide data exports within 20 business days.
Right to Damages
Under RA 10173, if you suffer loss due to 365jljl's violation of your data privacy rights, you have the right to claim damages. Contact our DPO first โ€” if unresolved, the NPC is available as a regulatory escalation channel.
Your Data. Protected. Always.

Ready to Join 365jljl? We've Got Your Back.

Now that you know how 365jljl handles your data โ€” transparently, responsibly, in full compliance with Philippine law โ€” create your free account and enjoy NBA betting, live sabong, live casino, and more. Fast GCash payouts, โ‚ฑ10 minimum bets, and a Filipino team ready to help.

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